- Basic Salary: Up to £45,000 + Bonus
- OTE: £60,000
- Working Hours: Monday to Friday, 8:00am - 6:00pm
- Company Car
A growing Main Dealer in Northampton is seeking a dynamic and experienced Aftersales Manager to join their team.
This is an exceptional opportunity to lead and develop the aftersales department, ensuring the highest standards of customer service and operational efficiency.
Key responsibilities of an Aftersales Manager:
- Oversee all aftersales operations including service, parts, and warranty.
- Maintain high levels of customer satisfaction and retention.
- Develop and implement strategies to improve aftersales performance.
- Manage, train, and motivate a team of aftersales staff.
- Ensure compliance with all company policies and regulatory requirements.
- Monitor and report on departmental performance and KPIs.
Requirements for successful candidate:
- Proven experience in an aftersales management role within the automotive industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Solid understanding of automotive aftersales operations.
- Customer-focused with a commitment to delivering high standards of service.
- Full UK driving license.
Benefits:
- Competitive basic salary up to £45,000 with an OTE of £60,000.
- Company car.
- Monday to Friday working hours for a balanced work-life schedule.
- Opportunities for professional development and career progression.
- Supportive and collaborative working environment.
- Comprehensive benefits package including pension and healthcare options.
Contact Tom Thacker, Automotive Recruitment Specialist at Perfect Placement covering Northampton and Northamptonshire, today to discover more about this