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Workshop Controller Job in Manchester

Greater Manchester
Manchester
Management, Service Department, Commercial Dealership
£45000 - £50000 per annum
149682
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A fantastic opportunity has arisen for an experienced and motivated Workshop Manager / Workshop Controller to join a busy Service Department based at Trafford Park. This is an excellent opportunity for an experienced workshop professional looking to take responsibility for the day-to-day operation, efficiency and performance of a busy commercial vehicle workshop, working alongside an experienced management team.
  • £45,000 Basic Salary + Bonus 
  • Shift Pattern: 4 on 4 off – 6:00am to 6:00pm
  • Commercial Vehicles / HGV
The successful individual will be responsible for ensuring the workshop operates efficiently and profitably, maximising technician utilisation and ensuring all work is completed to a high standard while adhering to manufacturer processes, company quality standards and relevant Health & Safety legislation.

Key Responsibilities:
  • Oversee the day-to-day running of the workshop, working closely with Workshop Supervisors and the Business Manager.
  • Ensure consistently high standards of workmanship and minimise rectification and repeat work.
  • Maximise workshop utilisation by ensuring productive staff are fully loaded and workloads are managed effectively.
  • Monitor labour efficiency and productivity against agreed targets and address any issues promptly.
  • Identify jobs exceeding allocated times and work with the relevant Technician or Workshop Supervisor to resolve any issues.
  • Manage the handover of complex or potentially contentious jobs, ensuring clear communication and customer agreement.
  • Monitor and manage Service Department performance against key KPI targets.
  • Ensure Technicians are fully aware of their workload, allocated times and required productivity levels.
  • Ensure manufacturer service processes and company quality standards are consistently followed.
  • Maintain compliance with relevant VOSA requirements, MOT regulations and Operators' Licence legislation.
  • Promote a safe, efficient and professional working environment across the workshop.
  • The ideal individual will have previous experience in a Workshop Supervisor, Workshop Controller, Workshop Manager or similar management position, preferably within the commercial vehicle/HGV sector.

You will ideally have:
  • Previous supervisory or management experience within a workshop environment.
  • Commercial vehicle/heavy vehicle experience is highly desirable.
  • Strong knowledge of VOSA requirements and the MOT Testers' Manual.
  • An understanding of Operators' Licence laws and regulations.
  • A relevant technical qualification, such as City & Guilds or NVQ Level 3 in Motor Vehicle Technology / Heavy Vehicle Maintenance.
  • Excellent written and verbal communication skills.
  • Strong organisational skills with the ability to prioritise and work effectively under pressure.
  • The ability to use your own initiative and make confident decisions.
  • A commitment to maintaining your technical knowledge and keeping up to date with industry best practices.
  • Good IT skills, including a working knowledge of Microsoft Office.
What's on Offer? Alongside competitive rates of pay, the successful individual will benefit from an excellent package including:
  • 4 on 4 off day shift pattern
  • 6:00am – 6:00pm working hours
  • Company sick pay scheme
  • Personal pension with enhanced employer contributions
  • Death in service benefit for pension members 
  • Cycle to Work scheme
  • Enhanced maternity and paternity benefits
  • Loyalty holiday scheme
  • Excellent training and personal development opportunities
  • The opportunity to develop your career within a leading commercial vehicle environment
Contact Sam Tinkler, Automotive Recruitment Specialist at Perfect Placement covering Manchester and Greater Manchester, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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