- Salary: Up to £29,750 per annum depending on experience, with a £35,000 OTE.
- Hours: Rotating shift petting of 7.30am-5pm/8.00am-5.30pm/8.30am-6pm) with 1 in 3 Saturdays 8.00am-3pm paid at time and a half.
- Benefits: Fantastic OTE, CBS enhanced annual leave and the opportunity to work with a family run business that is forward thinking.
Reporting to the Service Manager, you shall be responsible for providing a proactive service to customers requesting to schedule their vehicles for service, maintenance or repair work and arranging, where necessary, a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers in the Service Department, extensively liaise with the workshop to chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.
The successful individual would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Strong organisational skills along with IT literacy (any experience with Kerridge/ADP preferable) would be of high priority. Due to the nature of this role, recent or current experience as a Service Advisor or a similar role within the automotive industry is required. A UK driving licence with minimal points is essential for this position.
For your hard work as a Service Advisor, our client is offering:
- Up to £29,750 basic salary per annum pending experience, with a £35,000 OTE.
- 22 days' annual leave plus the 8 bank holidays.
- CBS (Car Buyer Scheme) available for you and your family.
- Workplace pension scheme.
- Access to in-house guidance & manufacturer-accredited training.
- Fantastic career development prospects with an innovative family run dealer group.
- Working hours are on a rotating shift petting of 7.30am-5pm/8.00am-5.30pm/8.30am-6pm) with 1 in 3 Saturdays 8.00am-3pm paid at time and a half.
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