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Vehicle Workshop Controller Job in Gloucester

Gloucestershire
Gloucester
Management, Service Department, Car Dealership
£35000 per annum
150050
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  • Vehicle Workshop Controller - Gloucester.
  • Salary: Around £35,000 per annum (negotiable pending experience), plus bonuses providing an uncapped OTE of £44,000 per annum.
  • Hours: 8.00am-5:30pm Mon to Fri and 1 in 4 Sat 8:30am-12:30pm.
  • Benefits: Enhanced annual leave, staff purchase discounts, and fantastic long-term career development prospects with an expanding family-run motor retail group.
Our client, a large, long-established franchise-approved car dealership based in the Gloucester region, is currently looking to recruit a Workshop Controller to join their busy Service Department.

Reporting to the Service Manager and accountable for a team of roughly seven Vehicle Technicians, your responsibilities will include:  
  • Day-to-day control of the workshop team.
  • Liaise with the Service Manager and team to ensure the best process.
  • Ensure customer requirements are fully understood and communicated effectively to other members of the Service Department.
  • Monitor individual and workshop efficiencies to ensure key performance indicators are met.
  • To calculate and manage the effective use of the workshop.
  • Plan the distribution of work among the team utilising available skills mix.
  • Identify individual training and development needs.
  • Manage liaison between workshop and service reception on customer vehicle progress.
  • Manage workshop standards in accordance with HSO requirements.
  • Ensure understanding and adherence to the requirements of brand service requirements and customer satisfaction indicators.

In order to be eligible, you will ideally have a proven track record in running a successful automotive workshop, preferably within a franchise-approved car dealership. Our client is also willing to consider senior Vehicle Technicians or Service Advisors with strong technical knowledge and interested in undertaking a new challenge. Overall, you will have excellent communication skills, good interpersonal skills and team orientation, be results-oriented, have problem-solving and decision-making skills, put a focus on quality and reliability, and be IT literate. You will also need to have a UK driving licence with minimal points.

What's in it for YOU? For your hard work as a Workshop Controller, our client is offering:  
  • Basic salary around £35,000 per annum (negotiable pending experience).
  • Performance-related bonuses providing an uncapped OTE of £44,000 per annum.
  • Full in-house and manufacturer-approved training provided.
  • Workplace pension scheme. 
  • 31 days' annual leave (for any bank holidays worked, you will receive a day off in lieu).  
  • Fantastic career prospects with a long-standing local dealer group.
  • Working hours from 8:00am-5:30pm Monday to Friday and 1 in 4 Saturdays 8:30am-12:30pm.

Contact Sarena Abbott, the Automotive Recruitment Specialist at Perfect Placement covering Gloucester and the surrounding region today to discover more about this fantastic opportunity.
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