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Warranty Administrator Job in Southport

Merseyside
Southport
Administration and Accounts, Car Supermarket
Competitive basic salary plus bonus
150307
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Join a reputable motor retailing group in Southport as our next Warranty Administrator. This is a fantastic opportunity for an experienced professional to develop their career within a well-established business known for excellent customer service and employee support. We are seeking a dedicated Warranty Administrator who is eager to contribute to a dynamic team and enhance operational efficiency.

Benefits:
  • Competitive basic salary plus bonus
  • Monday to Friday working hours from 8:00am to 5:30pm
  • Rotational Saturday shifts offering flexibility
  • Bonus payments based on performance
  • Employee recognition schemes including Employee of the Month
  • Staff discount scheme on vehicle services and products
  • Company sick pay scheme
  • Confidential wellness and health support
  • Comprehensive training and ongoing professional development opportunities
Duties:
  • Handle warranty claims, documentation, and submissions accurately according to manufacturer protocols
  • Maintain precise records of vehicle and customer information
  • Liaise effectively with customers, workshop staff, and other departments to ensure smooth workflow
  • Manage warranty and service administration, including invoicing and job costing
  • Promote additional products, warranties, and loyalty programmes to maximise department profitability
  • Deliver exceptional customer service to foster trust and loyalty
  • Support the department’s loading process to optimise customer throughput
  • Uphold high standards of professionalism, courtesy, and communication at all customer touchpoints
  • Follow company policies and health and safety procedures consistently
Requirements:
  • Strong communication skills, both verbal and written
  • Ability to handle customer queries professionally and efficiently
  • Attention to detail with accurate recording of information
  • Proven experience in warranty administration within the motor trade or a similar environment is highly desirable
  • Knowledge of warranty procedures, documentation, and industry legislation advantageous
  • Familiarity with computerised recording systems and trade practices
  • Ability to work effectively both as part of a team and independently
  • Right to work in the UK is essential, as sponsorship is not available
Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Southport and Merseyside, today to discover more about this fantastic opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
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