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Senior Service Advisor Job in Blackpool

Lancashire
Blackpool
Service Department, Car Dealership
£32000 - £38000 per annum
150386
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Our client is seeking a dedicated, experienced Senior Service Advisor to join their busy Blackpool dealership. This is an excellent opportunity for someone passionate about delivering exceptional customer service and eager to advance their career within the automotive industry.

Benefits: 
  • Competitive basic salary of £32,000 per annum with an OTE of up to £38,000 (uncapped)
  • Permanent, full-time contract with 42 hours weekly, including Saturday mornings on a rota basis
  • Continuous training and development through in-house brand programmes
  • Opportunities for career progression within a reputable dealership
Duties:
  • Booking MOTs, services, and repair work for customers efficiently
  • Advising customers on warranty cover and upselling relevant parts and accessories
  • Coordinating with the Aftersales team to organise and schedule appointments based on workload
  • Handling a high volume of customer inquiries via phone, online, and face-to-face
  • Keeping customers informed about turnaround times and progressing updates during their vehicle’s service
  • Maintaining accurate customer records and system updates with all bookings and interactions
Requirements:
  • Proven experience as a Service Advisor or in a similar automotive customer service role
  • Excellent communication skills with the ability to build rapport and explain technical information clearly
  • Familiarity with Kerridge / ADP or other dealer management systems is advantageous
  • Strong organisation skills and the ability to work independently and as part of a team
  • A passion for cars and delivering a first-class customer experience
Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Blackpool and Lancashire, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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