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Client Relationship Director Job in West London

Greater London
West London
Management, Commercial Dealership
£95000 - £114000 per annum
150425
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Client Relationship Director Vacancy - West London!

  • Up To £95,000 Basic Salary + Bonus (20% Of Basic Salary)
  • 37.5 Hour Week Monday To Friday Office Based 5 Day Week
  • Company Car / Monthly Cash Allowance
  • 25 Days Holiday Rising To 32 Days With Service
  • Working For An Automotive Fleet Management Business
We are currently seeking a dedicated and experienced Client Relationship Director to join our client’s team in West London. This role offers an exciting opportunity to lead and shape the client management function within a dynamic, high-profile environment. The successful candidate will be key in maintaining and expanding strategic client relationships, ensuring exceptional service delivery, and driving business growth.

Benefits:

  • Competitive basic salary of £95,000 per annum with performance-related bonus up to 20% of basic salary
  • Company car benefit with optional lease, rental, or cash allowance
  • Generous holiday entitlement starting at 25 days, rising to 32 days with loyalty
  • Up to 4% pension contributions matched by the company
  • Access to private medical care, life assurance, income protection, and other benefits after successful probation
  • Clear career progression and annual salary reviews
Duties:

  • Lead and develop the client management team, fostering a high-performance, customer-focused culture
  • Maintain and strengthen key client relationships, ensuring client satisfaction and retention
  • Develop and implement strategic plans for client account growth and service excellence
  • Oversee contract mobilisation and manage existing accounts within the fleet management sector
  • Conduct regular reviews and identify opportunities for new service offerings and contract extensions
  • Monitor and analyse management information to support decision-making and service improvements
  • Lead cross-department collaboration to resolve service issues and enhance client experience
  • Support new business activities, including tenders and transition management
Requirements:

  • Proven experience leading client management functions in a complex B2B service environment
  • Extensive experience managing relationships at senior and executive levels
  • Strong commercial acumen with exceptional negotiation and stakeholder management skills
  • Demonstrable track record of contract retention, renewals, and business growth
  • Leadership experience in coaching, mentoring, and performance management
  • Analytical thinker able to interpret data, identify trends, and implement improvements
  • Resilience under pressure, with the ability to handle complex priorities confidently
  • Proficient in Microsoft Office and familiar with client management and reporting systems
If you are eager to take on a challenging and rewarding role as a Client Relationship Director, we invite you to find out more today.

Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering the West London area, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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