- Basic Salary: £29,750
- OTE: £34,000
- Working Hours: Monday to Friday, 8:00am – 6:00pm (1 hour lunch)
- £29,750 basic salary plus bonus, with OTE up to £34,000
- 30 days holiday including bank holidays
- Company sick pay that increases with length of service
- Company pension contribution
- Career development opportunities
- Employee discounts on holidays, days out, supermarket shopping and more
- Employee Assistance Programme
- Cycle to Work scheme
- On-site parking
- Welcoming customers and managing service and repair bookings
- Preparing accurate job cards and recording customer requirements
- Liaising with technicians to keep customers updated on vehicle progress
- Explaining repair work and costs clearly
- Handling customer enquiries professionally and efficiently
- Promoting additional products and services where appropriate
- Processing invoices, payments and service documentation
- Coordinating vehicle handovers and ensuring a positive customer experience
- Building strong customer relationships to encourage repeat business
- Supporting the Aftersales team to maintain workshop efficiency and achieve service targets
- Previous Service Advisor experience or automotive customer service experience would be ideal
- Excellent communication and customer service skills
- Strong organisation and the ability to manage multiple tasks in a busy environment
- Good IT skills, with dealership management system experience advantageous
- The ability to work under pressure while maintaining accuracy
- A proactive, positive and professional attitude
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.