- Salary: Starting salary up to £28,500 per annum with up to £4-5,000+ uncapped additional annual bonus potential.
- Hours: Monday to Friday 8:00am-6:00pm with 1 in 3 Saturdays 8:00am-12:30pm.
- Benefits: Fantastic long-term career prospects with a larger multi-site dealer group.
Reporting to the Aftersales Manager and working alongside a team of other Vehicle Service Advisors, you will need to be a confident relationship builder and be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first-class service, also achieving the company objectives and targets. You will greet customers in the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
To be eligible, you will ideally live within a reasonable commuting distance of Gloucester and will be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Very strong organisational skills along with IT literacy would be of high priority. Experience with Pinewood Pinnacle would be advantageous but is non-essential. Recent or current experience as a Vehicle Service Advisor within a similar business would be highly advantageous, however, is non-essential provided you have a strong track record in customer service/sales/hospitality, are a confident communicator, and have a basic mechanical understanding of vehicles. A UK driving license with minimal points is essential.
What's in it for YOU? For your hard work as a Vehicle Service Advisor, our client is offering...
- Starting salary between £28,500 per annum, pending experience.
- Additional performance-related bonus scheme of up to £4-5,000 per annum.
- 22 days annual holiday allowance plus the 8 bank holidays.
- Workplace pension scheme.
- Various additional company benefits discussed upon application.
- 12-month maternity cover contract; however, the possibility of a permanent role becoming available in the meantime.
- Fantastic long-term career prospects with a large multi-site car dealer group established throughout South West England and South Wales.
- Working hours are from 8:00am-6:00pm Monday to Friday with 1 in 3 Saturdays 8:00am-12:30pm.
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.