- Pay: £32k Basic + £6k OTE - based on customer satisfaction scores and upsells
- Hours: 8am - 6pm Monday - Friday with Saturday mornings on a rota
Benefits:
- £32,000 basic salary
- £38,000 on-target earnings
- OTE based on customer satisfaction scores and successful upselling
- Monday to Friday working hours, 8am to 6pm
- Saturday mornings on a rota
- Opportunity to work within an established car dealership
- Use of Kerridge and Keyloop systems
- Welcome customers and provide a professional service throughout their visit to the dealership
- Manage service bookings and maintain clear communication with customers
- Provide updates regarding vehicle progress, costs and completion times
- Support excellent customer satisfaction scores through attentive and efficient service
- Identify appropriate upselling opportunities based on customer and vehicle requirements
- Use Kerridge and Keyloop systems accurately as part of the daily aftersales process
- Previous experience in a Service Advisor role within a motor trade or automotive environment
- Strong customer service and communication skills
- A professional, organised and customer-focused approach
- Confidence discussing vehicle servicing, repairs and associated costs
- The successful Service Advisor will be comfortable working towards customer satisfaction and upselling targets
- Experience using Kerridge or Keyloop would be advantageous
- Flexibility to work Saturday mornings on a rota
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.