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Workshop Controller Job in Gloucester

Gloucestershire
Gloucester
Service Department, Car Dealership
£36000 - £42000 per annum
150891
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Our client, a large multi-franchise approved car dealership based in the Gloucester region, is currently looking to recruit a Vehicle Workshop Controller to join their busy Service Department.
  • Salary: Up to £36,000 basic salary plus performance-related bonuses providing on-target earnings around £42,000 per annum.
  • Hours: 8:00am-6:00pm Monday to Friday, with 1 in 2 Saturdays, 8:30am-12:30pm.
  • Benefits: Various staff benefits, including life cover, service discounts, free MOTs, health care provisions, and online retail discounts, amongst others. 
Reporting to the Service Manager, you shall work alongside another Workshop Controller and be accountable for a team of roughly 15 Vehicle Technicians.

Your responsibilities will include:
  • Day-to-day control of the workshop team.
  • Liaise with the Service Manager and team to ensure the best process.
  • Ensure customer requirements are fully understood and communicated effectively to other members of the Service Department.
  • Monitor individual and workshop efficiencies to ensure key performance indicators are met.
  • Calculate and manage the effective use of the workshop.
  • Plan the distribution of work among the team utilising the available skills mix.
  • Identify individual training and development needs.
  • Manage liaison between workshop and service reception on customer vehicle progress.
  • Manage workshop standards by HSO requirements.
  • Ensure understanding and adherence to the requirements of brand service requirements and customer satisfaction indicators.
To be eligible, you will ideally live in the Gloucester region or live within a reasonable commuting distance to Gloucester and will have a proven track record in helping run a successful automotive workshop within a main dealership. Our client is also open to considering individuals with workshop/garage management experience from a non-dealer background, or experienced Service Advisors looking to take the next step in their career. Overall, you will have excellent communication skills, good interpersonal skills and team orientation, be results-oriented, have problem-solving and decision-making skills, put a focus on quality and reliability, and be IT literate. You will also need to have a UK driving licence with minimal points.

What's in it for you? For your hard work as a Vehicle Workshop Controller, our client is offering:
  • Up to £36,000 basic salary, negotiable depending on experience. 
  • Performance-related bonus scheme providing on-target earnings of around £42,000 per annum
  • 31 days annual leave with holiday allowance increasing over the length of service.
  • Access to full in-house and manufacturer-approved training.
  • Company pension scheme.
  • Various staff benefits, including life cover, service discounts, free MOTs, health care provisions, and online retail discounts, amongst others. 
  • Fantastic long-term career prospects with one of the UK’s most popular car brands and a long-established local car dealer group that is recognised as a "Best Company to Work For".
  • Working hours from 8:00am-6:00pm Monday to Friday, with 1 in 2 Saturdays, 8:30am-12:30pm.
Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Gloucester and Gloucestershire, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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