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Service Advisor Job in Leicester

Leicestershire
Leicester
Service Department, Car Dealership
£31348 - £41550 per annum
150984
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Service Advisor vacancy in Leicester!
  • Salary: £31,348 basic | £41,550 OTE (uncapped)
  • Hours: Full-time, 45 hours per week, including Saturday mornings on a rota basis
  • Contract: Permanent
You will be the first point of contact for customers, acting as the link between the customer and workshop to ensure a smooth and professional experience from vehicle booking through to collection.

This is an excellent opportunity to join a supportive team, benefit from manufacturer training and develop your career within a busy dealership environment.

Key Responsibilities:
  • Welcome customers and manage their service and repair bookings.
  • Liaise with the workshop to ensure work is completed efficiently and to the required standard.
  • Keep customers updated throughout the service and repair process.
  • Explain recommended maintenance and repairs, providing clear advice and support.
  • Handle customer queries and resolve any issues professionally.
  • Complete relevant administration accurately and maintain strong customer relationships.
About You:
  • Previous automotive experience would be beneficial, although strong customer service experience is essential.
  • Excellent communication and customer service skills.
  • Organised, detail-oriented and confident managing your own workload.
  • Comfortable using computer systems and handling administrative tasks.
  • A positive team player who can remain calm and professional under pressure.
What's on Offer:
  • £31,348 basic salary with an uncapped OTE of £41,550.
  • 25 days' annual leave plus bank holidays, increasing with service.
  • Uncapped performance-related bonus scheme.
  • Manufacturer training and ongoing career development opportunities.
  • Tailored two-day customer service training course.
  • Life assurance and contributory pension scheme.
  • Discounts on vehicle servicing, purchases and other products.
  • Access to exclusive shopping and lifestyle benefits.
Contact Billy Peasgood, Automotive Recruitment Specialist at Perfect Placement covering Leicester and Leicestershire, today to discover more about this fantastic opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
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