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Vehicle Service Advisor

Newport
Newport
Car Dealership, Service Department
£22000 - £27000 per annum
109140

Vehicle Service Advisor required in Newport.

  • Starting salary up to £22,000 per annum with £27,000 uncapped on-target annual earnings.
  • Monday to Friday 8:00am-6:00pm with 1 in 2 Saturdays 8:30am-12:30pm.
  • Rare chance to work with a multi-award winning manufacturer owned dealer group with over 35 dealerships nationwide. 

Our client, a multi-franchise approved car dealership situated in the Newport region, are currently looking to recruit a Vehicle Service Advisor to join their busy Service Department. 

Reporting to the Aftersales Manager and working alongside a team of other Vehicle Service Advisors, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, also achieving the company objectives and targets. You will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed. 

In order to be eligible you will ideally have prior or present experience working as a Vehicle Service Advisor and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Our client is willing to consider candidates with no prior experience as a Vehicle Service Advisor however you would need to come from a strong customer service orientated background. Overall you will have a passion for working for the brands our client represents and have very strong organisational skills along with IT proficiency. Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential. A UK driving license with minimal points is also essential.

For your hard work as a Vehicle Service Advisor our client is offering...

  • Starting salary up to £22,000 per annum with £27,000 uncapped on-target annual earnings.
  • 30 days annual leave.
  • Workplace pension scheme.
  • Access to full manufacturer accredited training.
  • Various company benefits including access to thousands of discounts for high street/online retailers staff discounts, staff purchase discounts, and workplace pension scheme amongst others. 
  • Rare chance to work with a multi-award winning manufacturer owned dealer group with over 35 dealerships nationwide. 
  • Working hours from 8:00am-6:00pm Monday to Friday with 1 in 2 Saturdays 8:30am-12:30pm.