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Service Advisor

Gloucestershire
Cheltenham
Car Dealership, Service Department
£26000 - £32000 per annum
109016
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Vehicle Service Advisor required in Cheltenham.

  • Starting salary up to £26,000 per annum with uncapped bonus potential (roughly £6,000+ per annum).
  • Monday to Friday 8:00am-6:00pm with 1 in 3 Saturdays 8:00am-1:00pm.
  • Rare chance to work with an iconic and progressive brand in the motor industry.

Our client, a premium franchise approved car dealership in the Cheltenham region, are currently looking to recruit a Vehicle Service Advisor to join their busy Service Department.

Reporting to the Aftersales Manager and working alongside a team of other Vehicle Service Advisors, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, also achieving the company objectives and targets.

You will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.

In order to be eligible you will ideally live in the Cheltenham region or within a reasonable commuting distance of Cheltenham.

Due to the nature of this role the successful Vehicle Service Technician would need to have prior or present experience working as a Vehicle Service Advisor and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction.

Overall you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Pinewood DMS system would be highly advantageous but is non-essential).

Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential. A UK driving license with minimal points is essential though.

For your hard work as a Vehicle Service Advisor our client is offering:

  • Starting salary up to £26,000 per annum pending experience with a salary increase once brand accredited.
  • Performance related bonus scheme of up to £6,000 per annum.
  • 22 days annual holiday allowance plus the bank holidays.
  • Workplace pension scheme.
  • Various company benefits including staff discounts, competitions, and shared parental leave.
  • Rare chance to work with an iconic and progressive brand in the motor industry.
  • Working hours from 8:00am-6:00pm Monday to Friday with 1 in 3 Saturdays 8:00am-1:00pm.

If this Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Gloucestershire, please contact Josh Buck at Perfect Placement UK Ltd.
 
Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Parts Advisors to Dealer Principals.

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