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Service Advisor

Tyne and Wear
Newcastle
Car Dealership, Service Department
£25000 - £28500 per annum
109831

Service Advisor required at Prestige Main Dealer in Newcastle.

  • Basic salary up to circa £25,000 / £28,500 OTE
  • Hours: Monday to Friday, 8-5. 1 in 4 Saturday mornings with a day off in lieu

Our longstanding and trusted client in Newcastle is looking for a Service Advisor to join their Prestige Main Dealer.
 
Our client is a successful main dealer group who pride themselves on their fantastic customer service.
 
Our client’s focus is on their people, they know that to keep this level of success they need a strong team in place and they believe heavily in nurturing their staff and providing them with the best supportive management in place.
 
Service Advisor key duties will include:

  • Advising on technical queries/issues
  • Booking vehicles into the department for work to be carried out
  • Informing customers of the progress of their vehicle
  • Sell customer repairs/parts etc. and finalising the invoice on    completion.
  • Key performance measures will include Customer Satisfaction Scores and feedback to the department.
  • The ability to work independently in a busy, pressurised environment is essential.
  • Customer focus, relationship maintenance and communication skills are of paramount importance in this role.

What our Clients expect of their Service Advisor:

  • Must have previous experience working in a main dealer as a service advisor
  • Full UK driving license
  • Excellent customer service skills
  • IT literate
  • Self-motivated, with a proactive approach to customer service

Having previous experience in a Service Advisor role is key to our client; whether that be at another Car Dealership, and Independent or Specialist Garage or potentially a Commercial Dealership should you have the relevant skills and knowledge.

If this Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Newcastle please contact Grace Morley at Perfect Placement UK Ltd.

At Perfect Placement we specialise in Motor Trade Jobs, so if your Automotive Career is not heading in the direction you wish it to be, be sure to get in touch! We have over 1,400 live vacancies, ranging from HGV Technician Jobs through to Car Sales Executive Jobs.