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Dealer Support Agent

East Sussex
Brighton
Leasing and Rental Business
£24000 per annum
109984
Dealer Support Agent
  • Brighton Area
  • Salary Up to £24,000 (Dependent on Experience)
  • Tuesday to Saturday 9.30AM – 5.30PM
Our client is one of the UK’s fastest growing used car marketplaces within the online platform sector. Their aim is to redefine the experience of both selling and buying cars. They have grown to become a company worth over $1Million already and are backed by leading investors.

They are currently looking to expand their dealer support department to ensure their dealer network has the best possible experience using their platform to purchase stock.

The ideal Dealer Support Agent needs to be able to multi task and provide prompt solutions to internal queries; have a positive attitude and a passion to help both sellers and buyers get the best possible outcome.

This Dealer Support Agent role will involve:
  • Multi-team support - working closely with different teams across the business and provide support where necessary
  • Handling and processing queries - take ownership of the internal dealer support functions
  • Liaising and communicating with teams effectively and quickly to resolve issues/queries
  • Feedback to the dealership sales team on process improvements and suggestions
Requirements to be a Dealer Support Agent:
  • A strong understanding of the motor industry is preferred but not essential
  • Knowledge of automotive pricing system such as CAP is preferred but not essential
  • Basic car knowledge with understanding of vehicle damage/preparation costs is preferred but not essential
  • Ability to manage multiple tasks and adapt quickly in our fast paced environment
  • Comfortable liaising and communicating with a wide range of people
  • Keen attention to detail whilst juggling multiple tasks
  • Dedication to excellent customer service
  • Excellent communication and writing skills
What’s in it for you?
  • Enhanced Maternity/Paternity leave
  • Pension Scheme
  • Regular social events
  • Discounted Calm membership
  • BUPA private health care
  • Discounted electric car scheme
  • The chance to join a rapidly growing company that cares first and foremost about its people
  • The chance to work with an experienced and passionate team with a big vision
  • Fast career progression and the ability to develop your own skills and experience quickly
  • A fun working environment with regular social events
If this Dealer Support Agent Job interests you and you would like to know more about it or other Automotive Jobs in East/ West Sussex please contact Zoe Osborn at Perfect Placement UK Ltd.

At Perfect Placement we specialise in Motor Trade Jobs, so if your Automotive Career is not heading in the direction you wish it to be, be sure to get in touch! We have over 1,400 live vacancies, ranging from Technician Jobs through to Car Sales Executive Jobs.