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Service Advisor

Cardiff
Cardiff
Car Dealership, Service Department
£23000 - £28000 per annum
110101
Vehicle Service Advisor in Cardiff.
  • Starting salary of £23,000 per annum with £28,000 on-target-earnings.
  • 45 hour week Monday to Friday with 1 in 2/3 Saturdays 8:00am-1:00pm.
  • Fantastic long-term career prospects with a family run business and the UK's most popular car brand.
A not-to-miss opportunity has become available for a Vehicle Service Advisor to join our client's franchise approved light commercial vehicle/van dealership in Cardiff.

In the role of a Vehicle Service Advisor you will work alongside a small team of Vehicle Service Advisors as well as a workshop/parts team and shall be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, keep customers informed of progress, and carry out where possible upselling of additional products and services.
 
The successful Service Advisor would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction.

Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems (Kerridge/ADP preferable) would be of high priority.

Liaising with manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential.

Recent or current experience as a Vehicle Service Advisor with a franchise approved automotive dealership would be mandatory for our client alongside a UK driving license with minimal points.

For your hard work our client is offering:
  • Starting salary of £23,000 per annum pending experience and current earnings.
  • Access to performance related bonus scheme providing an uncapped on-target-earnings of £28,000 per annum.
  • 30 days annual leave including bank holidays.
  • Workplace pension and staff purchase benefits scheme.
  • Manufacturer accredited training/development.
  • Access to sick pay after qualifying period.
  • Fantastic long-term career prospects with a family run business and the UK's most popular car brand.
  • 45 hour week Monday to Friday with 1 in 2/3 Saturdays 8:00am-1:00pm.

If this Service Adivsor Job interests you and you would like to know more about it or other Automotive Jobs in Cardiff please contact Harry Woodcock at Perfect Placement UK Ltd.

At Perfect Placement we specialise in Motor Trade Jobs, so if your Automotive Career is not heading in the direction you wish it to be, be sure to get in touch! We have over 1,400 live vacancies, ranging from HGV Technician Jobs through to Car Sales Executive Jobs.