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Service Advisor

Service Department, Car Dealership
£25000 - £31000 per annum
Vehicle Service Advisor required in Gloucester!
  • Starting salary up to £25,000 per annum with up to £6,000+ additional annual bonus potential!
  • Monday to Friday 8:00am-6:00pm with 1 in 3 Saturdays 8:30am-1:00pm!
  • Fantastic long-term career prospects with a larger multi-site dealer group.
Our client, a multi-franchise approved car dealership in the Gloucester region, are currently looking to recruit a Vehicle Service Advisor to join their busy Service Department. 

Reporting to the Aftersales Manager and working alongside a team of other Vehicle Service Advisors, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, also achieving the company objectives and targets.

You will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed. 

Due to the nature of this role the successful Service Advisor would need to have prior or present experience working as a Vehicle Service Advisor or in a very similar capacity and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction.

Overall you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Pinewood DMS system would be highly advantageous but is non-essential).

Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential.

A UK driving license with minimal points is also essential at this stage.

For your hard work as a Vehicle Service Advisor our client is offering...
  • Starting salary up to £25,000 per annum pending experience. 
  • Additional performance related bonus scheme of up to £6,000 per annum. 
  • 22 days annual holiday allowance plus the 8 bank holidays.
  • Workplace pension scheme.
  • Various company benefits.
  • Fantastic long-term career prospects with a larger multi-site dealer group.
  • Working hours from 8:00am-6:00pm Monday to Friday with 1 in 3 Saturdays 8:30am-1:00pm.
If this Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Gloucester please contact Josh Buck at Perfect Placement UK Ltd.

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!!