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Senior Service Advisor

Northamptonshire
Kettering
Service Department, Car Dealership
£25659 - £31659 per annum
110497
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Senior Service Advisor Vacancy 
  • Basic Salary £25,659 with £6,000 bonus
  • Mon – Fri 8:30-18:00
  • Every other Sat 8:00-13:00
Our client is a well known automotive main dealer based in Kettering. They are now looking to hire a new Senior Service Advisor to join their service team. They offer a great starting salary, and excellent earning potential with their bonus structure. 

Responsibilities of a Senior Service Advisor:
  • Providing estimates, booking and scheduling service/repair work
  • Advise a recommended course of action and accurately invoice for work carried out
  • Ensure customers are fully informed of all available extras, accessories and value products
  • Be a main point of contact and offering support and guidance to customers and managing customer complaints
  • Work with the aftersales team providing coaching and support to ensure an efficient and seamless experience for our customers
  • Deputise for the Service Leader
What do you need to succeed as a Senior Service Advisor?
  • Previous / current Service Advisor experience from within the motor industry, knowledgeable of how the department can operate efficiently and effectively, supporting service advisors, training and upskilling
  • Great organisation/admin skills and experience using computer systems
  • Upselling experience as well as being comfortable in fast-paced environment
  • Able to maintain customer service levels whilst meeting KPI’s and deadlines
If this Senior Service Advisor vacancy sounds interesting to you, please do not hesitate to get in touch with Lewis Fagen at Perfect Placement.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today.
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