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Supply Chain Administrator

North Walsham
FMCG, Manufacturing, Engineering
£20000 - £24000 per annum
Supply Chain Administrator

Our manufacturing client, that designs, develops manufactures specialist products for the FMCG sectors, is actively looking for an experienced Supply Chain Administrator
Supply Chain Administrator Role Package:
  • Hours: 8.30 am - 5 pm, Monday to Friday
  • £20,000 - £24,000 DOE.  
Supply Chain Administrator Key Accountabilities:
The Supply Chain Administrator role is key to ensuring customer requirements are met on time and in full.

The Supply Chain Administrator role includes customer service (taking the order) to exporting the order to the customer or importing for our deliveries / supply chain. This includes facilitating customer and supplier partnerships to enhance the reputation of a market leading organisation.
Supply Chain Administrator Key Responsibilities:
  • Health and Safety awareness ensuring a zero accident mentality following all legal and company procedures.
  • Receive orders from customers and process
  • Respond to customers with pricing details, delivery dates, confirmation of their orders and schedules
  • Work with finance on account receivables, ensuring customers meet payment terms
  • Manage customers complaints, investigating and resolving issues · Provide assistance with sales reporting and production scheduling, ensuring good dialogue is maintained
  • Manage the process for international shipments in and out of the UK
  • Co-ordinate the required documentation in order to process all export and import shipments in an accurate and timely manner
  • Completion and monitor of export and import declarations / paperwork for handling agents and customs
  • Communication with shippers, customs, border controls, customers, suppliers and internal department
  • Provide information to HMRC as required
  • Maintain files and keep up to date on commodity codes and certifications required for different countries
  • Calculate duties, tariffs, price conversions, weight and volume of goods exported to and from foreign destinations as required
  • Provide warehouse with the loading documents on time with order
  • Maintain reports and clearance document
  • Resolve or escalate any issues as they arise in a prompt manner to ensure shipments meet the customers delivery date expectations Review invoices to ensure accuracy.
Qualifications / Experience for this Supply Chain Administrator role:
  • Previous experience of working within export and import shipping administration is essential
  • Previous experience of working in manufacturing desirable, but not essential
  • Knowledge of customs tariffs and regulations desirable.
Supply Chain Administrator Role Competencies:
  • Ability to communicate at all levels including networking with other departments, suppliers and customers
  • Ability to work independently and as part of a team
  • Highly motivated to be held responsible for providing accurate information
  • Manage own workload, priorities and ensure tasks are met within the required timescales
  • Ability to make decisions when taking responsibility for export and import shipments
  • Excellent computer skills including MS Office
  • Problem solving, especially for customers and handling agents / customs ports
  • Flexible, adaptable to change.
If this Supply Chain Administrator Job interests you and you would like to know more about it or other Engineering Jobs in Norwich please contact Paul Martin at Perfect Placement UK Ltd.