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Vehicle Technical Claims Advisor

Service Department, Car Dealership
£30000 per annum
Vehicle Technical Claims Advisor required in Swadlincote 
  • Basic Salary: up to £30,000 (depending on experience)
  • Monday - Friday 9.00am - 5.30pm
  • 1 in 3 Saturdays 9.00am-1.00pm.
  • Full Time, Permanent. 
Are you currently a Vehicle Technician or Service Advisor working in the automotive industry and looking for a new challenge?

Ever thought of working in an office environment whilst utilising your automotive technical knowledge and expertise?
Our automotive client is a market leading company providing over a million vehicle owners with award-winning warranty and insurance products.

As a new Vehicle Technical Claims Advisor, you'll have every chance to make a real impression in a motivated and supportive environment where new ideas are both welcomed and encouraged.
This is an exciting and dynamic Vehicle Technical Claims Advisor role where you will have the opportunity to make a real difference within their business to ensure the Company lead the way!

By utilising both your Motor Vehicle Mechanical expertise and customer service skills to assist our clients in processing claims on our numerous portfolios in our business.
Duties of a Vehicle Technical Claims Advisor will Involve:
  • Guiding our customers through the relevant claims process.
  • Working with both our internal and external customers to resolve issues.
  • Using your ability to balance diplomacy with assertiveness and to negotiate at all levels.
  • Resolving claims across a variety of platforms, telephone, email and online.
  • Understanding our various customers’ requirements and working with them to ensure they are dealt with in a positive and professional manner.
  • Maintain company service levels.
  • Provide professional and friendly service. 
Essential Skills of a Vehicle Technical Claims Advisor: 
  • Comprehensive knowledge of motor vehicles.
  • Computer literate and happy to work full time in an office.
  • Excellent Interpersonal skills.
  • Resilient attitude and a diplomatic approach.
  • Excellent communication skills, both written and verbal.
  • Self-Motivated and proactive with a flexible approach within a growing business.
Desired Skills for this Vehicle Technical Claims Advisor role:
  • Technical qualifications such as City and Guilds, NVQ etc in a relevant subject.
Company Benefits:

Stakeholder Pension / Performance Related Bonus / Discount and Reward Platform / Holiday Trading / Discounted Health Cash Plan / Cycle to Work Scheme / Life Insurance / Insurance Product Policy Discount / Holiday Increasing with Service.

This Vehicle Technical Claims Advisor role will give the ideal Vehicle Technical Claims Advisor the opportunity to utilise their skills and experience, in a warm office environment, where you’ll be going home with clean hands!

If this Vehicle Technical Claims Advisor Job interests you and you would like to know more about it or other Jobs in Swadlincote, please contact Jamie Bruce at Perfect Placement.

Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Parts Advisors to Dealer Principals.