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Service Advisor

Service Department, Car Dealership
£24000 - £30000 per annum
Service Advisor
  • Basic Salary  Up to £24,000 + OTE £30,000
  • Franchised Main Dealer
  • Monday – Friday 08:00 – 18:00, 1 in 3 Saturdays 08:00 – 12:00
  • Southampton, Hampshire
 Our client, a Franchised Main Car Dealer is currently looking to hire a Service Advisor to join their team in a busy automotive environment in the Fareham Area.
Our client has a strong reputation within the automotive trade, with over 420 staff employed across Hampshire & Surrey. They offer a steady, well paid employment with a pleasant atmosphere alongside continuous training and development.
They have a large a successful service operation and our looking to expand their team to keep up with demand.
 What’s in it for you?
  • A Competitive Basic Salary – Basic Salary up to £24,000
  • Competitive Bonus Structure – OTE £30,000
  • A supportive Management Structure
  • Full Systems & Process Training
  • 30 Days holiday (Including Bank Holidays)
  • Employee benefit scheme – Including High Street Discounts!
  • Company Pension
  • Future Development Opportunities with Group.
Duties of a Service Advisor with our Client
  • Being the point of contact for customers requiring servicing or repair to their vehicles.
  • Manage the flow of information between the workshop, the rest of the business and the customer.
  • To handle customer enquiries and queries promptly and efficiently.
  • Qualify service needs and establish understanding and an agreement with the customer of the work to be carried out.
  • Accurately maintain the service department loading system in line with workshop capacity.
  • Manage the handover and administration of loan vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation.
 What our Client expects of their Service Advisor
  • Competency in numeracy, literacy and IT
  • Excellent organisational skills, and work well under pressure
  • Knowledge of the motor trade
  • Excellent customer service skills
  • Good team player
  • Experience with Pinnacle or another dealer management system (preferred)
  • Full UK driving licence (preferred)
 If this Service Advisor interests, you and you would like to know more about it Service Administrator, Parts Advisor, Senior Service Advisor, HGV Technician, LCV Technician, Van Mechanic, Commercial Vehicle Mechanic, Master Technician, Car Mechanic, or other Automotive Jobs in Fareham, Bishops Waltham, Gosport, Portsmouth, Southampton, Hedge End, Botley, Eastleigh, Chandlers Ford, West Sussex and Hampshire please contact Martin Bane at Perfect Placement.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today.