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Service Advisor

Hampshire
Southampton
Parts Department, Service Department, Car Dealership
£25000 - £30000 per annum
113902
Service Advisor
  • Basic Salary From £25,000 + OTE £30,000 +
  • Franchised Car Dealership
  • Monday – Friday 08:00 – 17:30/07:30 – 17:00, 1 in 2 Saturdays 08:00 – 12:00
  • Southampton, Hampshire.
Our Client, a well-respected singular site franchised dealer group operating within Southampton and surrounding areas are seeking a Service Advisor.
 
They are celebrating their own jubilee this year, with 50 years’ of professional and expert help for their valued customers, and are looking to recruit an automotive professional with an exceptional level of customer care.
 
If you are an experienced Service Advisor, seeking to join a great team, get in contact today!
 
What’s in it for you as a Service Advisor?
  • A Competitive Basic Salary – Basic Salary from £25,000
  • Competitive Bonus Structure – OTE £30,000 +
  • Full Systems & Process Training
  • Discounted MOTs, Service & Parts.
  • Working Hours:  Week 1: Monday – Friday 8am – 5:30pm & 1 in 2 Saturdays 8am – 12pm, Week 2 07:30 - 17:00.
  • Company Pension
  • Future Development Opportunities with Group.
 Duties of a Service Advisor with our Client:
  • Working closely with others in the Aftersales Team you will book vehicles in for repair
  • Initiate service documentation, job card production and follow up systems, update customer and vehicle history files accurately, document all warranty work as per requirements and ensure all work has been carried out as detailed and charged for.
  • You will be responsible for advising customers of the costs of work to be undertaken and the predicted times and collection arrangements for their vehicles, keeping them fully informed other progress of their vehicle.
  • Advising customers on suitable parts for their vehicle/problem
  • Taking orders from customers both face to face and over the phone
  • Maintaining an ordered stock room and finding parts from stock
  • Raising invoices for parts sold.
 What our Client expects of their Service Advisor:
  • Strong interpersonal skills
  • Ideally experience with CDK or similar DMS
  • Demonstrate consistently high levels of customer service.
  • Essential that you have previous experience in this role
  • Numerate and literate with an excellent telephone manner
  • Strong and efficient PC and administration skills.
  • Enthusiastic, committed and hardworking
  • Full UK Driving Licence
  • Right to work in the UK (Unable to accept Sponsorships).
If this Service Advisor role interests you, and you would like to know more about it or other roles such as a Senior Service Advisor, Parts Advisor, Aftersales Advisor, Vehicle Bookings Receptionist, Workshop Controller, MOT Tester, Car Mechanic, or other Automotive Jobs in Southampton, Winchester, Salisbury, Eastleigh, Chandlers Ford, Fareham, Park Gate, Gosport, Portchester, Botley, Hamble-le-rice, Bishops Waltham, Lee-on-Solent, Fair Oak, Shedfield, Wickham, New Alersford, Romsey, Andover, West End, Hedge End, Portsmouth and Hampshire please contact Martin Bane at Perfect Placement.
 
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today.