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Senior Service Advisor Job in Bristol

Bristol
Bristol
Car Dealership, Service Department
£28000 - £32000 per annum
113999
Vehicle Senior Service Advisor required in Bristol!
  • Starting salary up to £28,000 per annum with up to £6,000+ additional annual bonus potential!
  • Monday to Friday 8:00am-6:00pm with Saturday morning's on a rota
  • Fantastic long-term career prospects with a larger multi-site dealer group.
Our client, a multi-franchise approved car dealership in the Bristol region, are currently looking to recruit a Vehicle Senior Service Advisor to join their busy Service Department. 

Reporting to the Aftersales Manager and working alongside a team of other Vehicle Service Advisors, as a Senior Service Advisor you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, also achieving the company objectives and targets.

As a Senior Service Advisor, you will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed. 

Due to the nature of this Senior Service Advisor role, the successful Senior Service Advisor would need to have prior or present experience working as a Vehicle Service Advisor or in a very similar capacity and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction.

Overall, you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Pinewood DMS system would be highly advantageous but is non-essential).

Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential. A UK driving license with minimal points is also essential for this Senior Service Advisor role at this stage.

For your hard work as a Vehicle Senior Service Advisor our client is offering...
  • Starting salary up to £28,000 per annum pending experience. 
  • Additional performance related bonus scheme of up to £6,000 per annum. 
  • 22 days annual holiday allowance plus the 8 bank holidays.
  • Workplace pension scheme.
  • Various company benefits.
  • Fantastic long-term career prospects with a larger multi-site dealer group.
  • Working hours from 8:00am-6:00pm Monday to Friday with Saturdays on a rota.
If this Senior Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Bristol please contact Amy Edwards at Perfect Placement UK Ltd.

Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Parts Advisors to Dealer Principals.