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Service Advisor Job in Cardiff

Cardiff
Cardiff
Service Department, Car Dealership
£23700 - £30000 per annum
114010
Service Advisor required in Cardiff.
  • £23,700 basic salary with up to £30,000+ uncapped annual earnings.
  • Monday to Friday 8:00am-6:00pm with a 1 hour lunch break and 1 in 3 Saturdays 8:00am-1:00pm.
  • Full brand accredited training provided.
A not-to-miss opportunity has arisen for an experienced and professional Service Advisor for our client's franchise approved car dealership in Cardiff. 

Reporting to the Service Manager, as a Service Advisor you shall assist in the day-to-day supervision and management of a team of 3 Vehicle Service Advisors where you will be managing workloads and customer deadlines by allocating tasks and ensuring our client's customers receive the best experience.

As well as this, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.

The successful Service Advisor would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction.

Strong organisational skills along with IT literacy (any experience with Kerridge/ADP preferable) would be of high priority for this Service Advisor role.

Recent or current experience as a Vehicle Service Advisor or a similar role within the automotive industry would be essential for our client and this is a fantastic chance for someone to take the next step in their career in to a more senior role.

A UK driving licence with minimal points is however essential for this Service Advisor. Liaising with the vehicle manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would be advantageous but is not essential. 

For your hard work as a Service Advisor, our client is offering:
  • Basic salary up to £23,700 per annum pending experience and current earnings.
  • Access to performance related bonus scheme providing an uncapped annual earnings of £30,000+ per annum.
  • 21 days annual holiday allowance plus the bank holidays increasing to 23 after 3 years of service
  • Full manufacturer accredited training. 
  • Company pension scheme.
  • Fantastic career development prospects with a large nationwide multi-brand car dealer group.
  • Working hours from 8:00am-6:00pm Monday to Friday with 1 in 3 Saturdays 8:00am-1:00pm.
If this Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Cardiff please contact Harry Woodcock at Perfect Placement UK Ltd.

Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Parts Advisors to Dealer Principals.