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Senior Service Advisor Job in Gloucestershire

Gloucestershire
Gloucester
Service Department, Car Dealership
£26000 - £32000 per annum
114151
Senior Vehicle Service Advisor required in Gloucester.
  • £24-26,000 basic salary with up to £32,000+ uncapped annual earnings.
  • Monday to Friday 8:00am-6:00pm with 1 in 3 Saturdays 8:00am-1:00pm.
  • Full brand accredited training provided.
A not-to-miss opportunity has arisen for an experienced and professional Senior Vehicle Service Advisor for our client's franchise approved car dealership in Gloucester. 

Reporting to the Service Manager, you shall assist in the day-to-day supervision and management of a team of two Vehicle Service Advisors where you will be managing workloads and customer deadlines by allocating tasks and ensuring our client's customers receive the best experience. As well as this you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.

The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Strong organisational skills along with IT literacy (any experience with Kerridge/ADP preferable) would be of high priority. Recent or current experience as a Vehicle Service Advisor or a similar role within the automotive industry would be essential for our client and this is a fantastic chance for someone to take the next step in their career in to a more senior role. A UK driving licence with minimal points is however essential. Liaising with the vehicle manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would be advantageous but is not essential. 

For your hard work, our client is offering:
  • Basic salary up to £24-26,000 per annum pending experience and current earnings.
  • Access to performance related bonus scheme providing an uncapped annual earnings of £32,000+ per annum.
  • 21 days annual holiday allowance plus the bank holidays.
  • Full manufacturer accredited training. 
  • Company pension scheme.
  • Fantastic career development prospects with a large nationwide multi-brand car dealer group.
  • Working hours from 8:00am-6:00pm Monday to Friday with 1 in 3 Saturdays 8:00am-1:00pm.
If this Senior Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Gloucester please contact Josh Buck at Perfect Placement UK Ltd.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today