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Customer Service Advisor

West Sussex
Service Department, Car Dealership
£26250 - £31500 per annum
Customer Service Advisor 
  • Crawley, West Sussex
  • £24 - £26.2k Basic + £5k OTE 
  • Prestige Car Dealership.
Do you believe in Delivering World Class Customer Service to customers? 

Do you always go the extra mile to ensure customers needs are met and satisfied? 

Want to work in one of the most customer focused retail environment? 

Do you continuously deliver VIP / Concierge caliber customer service? 

If the answer is yes to the above questions our client wants to hear from you! 

Due to expansion, our client a Prestige Car Dealership in the Crawley / Gatwick area are looking to recruit 2x new Customer Service Advisors for their busy service desk. 

Our client is open to profiles of the successful Customer Service Advisor can come from; whether it's hospitality, hotels, aviation  or other customer focused industries. Having an interest and some knowledge of the Automotive industry would be beneficial but not essential for this Customer Service Advisor role. 

Your day to day duties as a Customer Service Advisor will include but not limited to: 
  • Going beyond the call of duty to ensure you deliver world class customer service
  • Interpreting customer concerns and comments and liaising with technicians
  • Liaison with customers about any additional work required
  • Greeting customers and scheduling service
  • Estimating time and costs associated with repairs
  • Handling customer complaints
  • Responding to customer requests
  • Tracking the vehicle through the workshop and updating customers throughout the day.
The salary will be experience dependable. £31,500 realistic OTE.

The dealership has an outstanding bonus scheme in place heavily based on exceptional customer service and therefore the potential earnings are outstanding. 

You will be based in the Crawley, West Sussex area working at our clients Car Dealership. 

If this Customer Service Advisor Vacancy interests you and you would like to know more about it or other Automotive Jobs in Crawley, Horsham or West Sussex, please contact Liam Buffenbarger at Perfect Placement today! He helps people find automotive jobs. 

Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Parts Advisors to Dealer Principals.