- Up to £30,000 starting basic salary with a £6,000 annual bonus potential.
- 8:00am-5:30pm Mon to Fri with Sat on a rota 8:30am-12:30pm.
- Full manufacturer-authorised training and excellent company benefits.
Reporting to the Service Manager, you will work along with a service reception team as well as a workshop team, you shall be responsible for providing a proactive service to customers requesting to schedule their vehicles for service, maintenance or repair work and arranging, where necessary, a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers in the Service Department, extensively liaise with the workshop to chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.
Do you need previous Vehicle Service Advisor experience? In short, no!
The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Strong organisational skills, along with IT literacy (any experience with Kerridge/ADP preferable), would be of high priority. Recent or current experience as a Vehicle Service Advisor or a similar role within the automotive industry would be highly advantageous however, our client is very open to considering candidates from outside the motor trade with a strong track record in customer service and an interest in starting a new career in the motor trade. A UK driving licence with minimal points is, however, essential. Liaising with the vehicle manufacturer to authorise warranty repairs and having a general knowledge of warranty procedures would be advantageous, but is not essential.
What's in it for you? Quite a lot, it seems. For your hard work as a Vehicle Service Advisor, our client is offering:
- Starting salary up to £30,000 per annum pending experience.
- Monthly incentivised bonus scheme of up to £6,000 per annum.
- 23 days holiday plus bank holidays (holiday allowance increases over the length of service).
- Full manufacturer-authorised training.
- Company pension scheme.
- Various company benefits including personal healthcare, online retail and staff discounts, and discounted gym membership amongst others.
- Fantastic long-term career prospects with an AM Top 200 retailer and a business awarded a "star'’ rating in the Sunday Times annual ‘Best Companies to Work For' listing.
- Working hours from 8:00am-5:30pm, Monday to Friday, 1 in 2 Saturdays on a rota 8:30am-12:30pm.
If this Service Advisor role interests you and you would like to know more about it or any other Motor Trade Jobs in Gloucestershire please contact Sarena Abbott at Perfect Placement UK Ltd.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.