- Basic salary up to £25,000 per annum.
- Access to labour hours sold, CSI and service plan sales bonus providing an OTE of £35,000 per annum.
- Monday to Friday 8:000am-5:30pm, with 1 in 2 Saturday mornings paid additionally time and a half.
- Full brand-accredited training provided.
Reporting to the Service Manager, you will work alongside multiple other Vehicle Service Advisors, where you will be managing workloads and customer deadlines by allocating tasks and ensuring our clients' customers receive the best experience.
Working within a very busy department, seeing up to 30 customers a day, this role will involve extensively liaising with the workshop to chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.
The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction.
Strong organisational skills, along with IT literacy (any experience with Kerridge/ADP preferable), would be of high priority.
Recent or current experience as a Vehicle Service Advisor or a similar role within the automotive industry would be essential for our client, and this is a fantastic chance for someone to take the next step in their career into a more senior role.
A UK driving licence with minimal points is, however, essential.
What's in it for you? For your hard work as a Service Advisor, our client is offering:
- Basic salary up to £25,000 per annum.
- Access to labour hours sold, CSI and service plan sales bonus providing an OTE of £35,000 per annum.
- 22 days annual holiday allowance plus the 8 bank holidays, increasing over the length of service.
- Full manufacturer-accredited training.
- Company pension scheme.
- Fantastic career development prospects with a large nationwide multi-brand car dealer group.
- Working hours are Monday to Friday 8:000am-5:30pm, with 1 in 2 Saturday mornings paid additionally at time and a half.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade.
Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.