- Starting salary is up £28,800 dependent on experience with up to £3,600 bonus per annum.
- Monday to Friday 8:30am-5:00pm with 1 in 2 Saturday mornings 8:30am-1:00pm.
- Fantastic long-term career prospects at a franchise-approved car dealership
Reporting to the Aftersales Manager and working in a state-of-the-art facility along with Vehicle Technicians, another Aftersales Advisor and a sales team, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, and also achieving the company objectives and targets.
You will greet customers in the Service Department, book their vehicles for associated repair work, and have extensive liaison with the workshop to chase work in progress. You will also up-sell additional products and services where possible, and keep customers informed of the progress of their vehicle while taking payments for completed work.
To be eligible, you will ideally live within a reasonable commuting distance of Newcastle Emlyn and will ideally have recent working experience as a Parts Advisor/Service Advisor or experience in a customer-focused role within the automotive industry.
Our client is also open to applications from Aftersales Advisors with experience outside the motor trade, as long as you hold strong customer service experience.
Overall, you will be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction, have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Pinnacle dealer management system would be highly advantageous but is non-essential). Liaising with manufacturers to authorise warranty repairs and general knowledge of automotive warranty procedures would also be advantageous, but is non-essential. A UK driving license with minimal points is essential, though.
For your hard work as a Vehicle Aftersales Advisor, our client is offering…
- Starting salary is up £28,800 dependent on experience with up to £3,600 bonus per annum.
- Monday to Friday 8:30am-5:00pm with 1 in 2 Saturday mornings 8:30am-1:00pm.
- 20 days annual holiday plus the 8 bank holidays and your birthday off!
- Workplace pension scheme.
- Full manufacturer-accredited training and development.
- Fantastic opportunity to work with one of the UK's most popular car brands.
- Working hours are Monday to Friday 8:30am-5:00pm with 1 in 2 Saturday mornings 8:30am-1:00pm.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.