- Starting salary is up to £27,850 per annum pending experience and current earnings.
- Uncapped bonus potential providing additional earnings of £6,000 per annum.
- 42.5 hours per week; Monday to Friday with shifts between 7:00am-5:30pm with 1 in 3 Saturday mornings, 8:00am-12:00pm paid at time and a half.
Reporting to the Aftersales Manager and working alongside a team of 2 other Vehicle Service Advisors, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first-class service, and also achieve the company's objectives and targets.
You will greet customers into the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
Due to the nature of this role, the successful candidate would need to have prior or present experience working as a Vehicle Service Advisor or similar within the motor industry and be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction.
Overall, you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with Kerridge/Drive/RTC system would be highly advantageous but is non-essential).
Liaising with the manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous, but is non-essential. A UK driving license with minimal points is essential, though.
What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering...
- Starting salary is up to £27,850 per annum pending experience and current earnings.
- Uncapped bonus potential providing additional earnings of £6,000 per annum.
- Any overtime paid at an enhanced rate of time and a half.
- 23 days annual holiday allowance plus the 8 bank holidays and your birthday off work.
- Access to full manufacturer-accredited training/development schemes.
- Various additional company benefits will be discussed further upon application.
- Fantastic long-term career prospects with the largest car dealer group in South Wales, operating since 1945.
- Working hours are 42.5 per week; Monday to Friday with shifts between 7:00am-5:30pm with 1 in 3 Saturday mornings 8:00am-12:00pm, paid at time and a half.
If this Vehicle Service Advisor vacancy interests you or if you would like to find out about other Motor Trade Jobs in Swansea, please contact Harry Woodcock at Perfect Placement now!
Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.