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Service Advisor Job in Macclesfield

Cheshire
Macclesfield
Service Department, Car Dealership
£28000 - £36000 per annum
140971
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Service Advisor Needed For Main Dealer
  • Location: Macclesfield
  • Salary: Basic up to £28,000, OTE circa £36,000
  • Contract Type: Permanent
  • Hours: 45 hours per week
Our client, a leading automotive retailer representing a prestigious brand, is currently seeking an experienced Service Advisor to join their aftersales team in Macclesfield. This is a fantastic opportunity for someone who enjoys delivering exceptional customer experiences and thrives in a fast-paced environment.

Key Responsibilities
  • Welcome and engage customers in a professional, friendly manner throughout their visit
  • Keep customers informed of progress on their vehicle repairs with transparency and accuracy
  • Promote additional services and upsell repair work recommended by technicians where appropriate
  • Manage vehicle bookings into the workshop, ensuring efficient scheduling
  • Make pre-appointment calls to confirm bookings and manage customer expectations
  • Maintain accurate customer records on internal systems
  • Deliver a high standard of product knowledge and remain up to date with training
  • Support the aftersales team with day-to-day operations and communication
About You
  • Experience in a customer-facing Service Advisor or similar role within the motor industry
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organisational ability
  • Comfortable in a target-driven environment
  • Confident upselling additional work and services
  • Full UK driving licence required
  • Positive, professional, and team-oriented approach
What’s on Offer
  • Basic salary up to £28,820.61 depending on experience
  • On-target earnings of approximately £36,000
  • 33 days holiday (including bank holidays)
  • Discounted new and used cars, servicing and parts
  • Cycle to work scheme
  • Company pension
  • Life assurance
  • Share purchase plan
  • Health & wellbeing support including 24/7 access to healthcare professionals
  • Paid volunteer day
  • Manufacturer training and clear progression routes
  • Flexible working options available
If this MOT Tester Job interests you and you would like to know more about it, or other Automotive Jobs, please contact Billy Peasgood at Perfect Placement UK Ltd.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,800 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
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