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Service Advisor Job in Redruth

Cornwall
Redruth
Commercial Dealership, Service Department
£32000 per annum
141310
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Commercial Service Advisor Needed in Redruth 
  • Salary up to £32,000 Depending on experience
  • Working hours:
  • Monday to Friday (8am to 5:30pm)
  • 1 in 2 Saturdays (8am to 12pm)
  • Opportunity to join a friendly and growing business
Our client, a Commercial Main Dealer in Redruth, requires a Service Advisor to assist within their Service team. Our client is a reputable business with a strong reputation for quality and customer service.
 
Reporting to the Service Manager and working as part of a friendly team, as a Service Advisor your key duties will include:
  • Ensure the smooth running of the Service Department and promote profitability.
  • Dealing with customers and ensuring customer satisfaction.
  • Maximise utilisation of the Service Department.
  • Booking in vehicles. Ensuring appointments are convenient for the customer and Service Department, in line with the workshop capacity.
  • Identify the customer requirements and where possible, supply an accurate fully inclusive costing.
  • Produce accurate job cards, invoices, estimates and related information.
  • Provide customers with full explanations of work carried out, making the most of any additional selling opportunities.
  • Produce warranty job cards in line with the manufacturer's policy and procedures.
  • Accurately record all work requirements and identify retail, warranty, internal and non-chargeable repairs.
  • Liaise with the Parts Department to ensure availability of parts.
The successful Service Advisor would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational and IT skills would be of high priority. Current or recent experience as a Service Advisor would be highly advantageous to our client however is non-essential provided you come from a strong customer service-orientated background and have experience working with commercial vehicles and in the commercial vehicle industry.
 
What's in it for you? For your hard work as a Service Advisor, our client is offering…
  • Up to £32,000 annual starting salary (negotiable pending experience)
  • Monday to Friday 8am to 5:30pm
  • 1 in 2 Saturdays 8am to 12pm 
If this Commercial Service Advisor vacancy interests you or if you would like to find out about other Motor Trade Jobs in Cornwall, please contact Sam Enderby at Perfect Placement now!

Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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