- Position: Service Advisor
- Location: Leicester
- Salary: £32,000 + bonus
- OTE: £35,000
- Working Hours: Week 1 : 7am - 4pm
- Week 2 : 8am - 5pm
- Week 3 : 9am - 6pm
- Saturdays (1 in 4): 7am - 1pm
- Manufacturer Training
Customers are a vital part of their workplace and they are committed to delivering customer service of exceptional standard. They also create a positive workplace environment and provide clear career growth within the company.
Key Responsibilities of a Service Advisor:
- Delivering excellent customer experience.
- Liaison with customers about any additional work required
- Greeting customers and scheduling services
- Estimating time and costs associated with repairs
- Responding to customer requests
- Tracking the vehicle through the workshop
- Growth within the company, opportunities to be promoted internally
- Work for a long-standing, family run, commercial dealership
- Sick Pay
- Enhanced Company Pension
- Access to a free financial advisor
- free on site parking
- life insurance
- Above average holiday entitlement
- Overtime availability
- A professional manner
- Excellent communication skills
- Excellent organisational skills
- The ability to gather technical information and relay it in a way that customers will understand
- A passion for Customer Service
- Experience in the motor-trade preferred but not essential