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Sales Administrator / Customer Retention Advisor Job in Croydon

Surrey
Croydon
Administration and Accounts, Car Dealership
£32000 per annum
142037
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Sales Administrator / Customer Retention Advisor Required

Pay: £32k Basic
Location: Croydon, Surrey
Hours: Monday - Friday, 9am - 6pm (1-hour lunch)
Family-Run Car Dealership,

Our client, a family-run car dealership in Croydon, is seeking an organised Sales Administrator / Customer Retention Specialist to join their Sales team based in Croydon. Passionate about delivering excellent customer service, they pride themselves on honesty, transparency, and exceptional standards.

This is a fantastic opportunity to shape a key role in a growing business, working in a supportive, target-driven environment with ongoing training provided.

Key Responsibilities:

  • Make outbound retention calls to existing customers to encourage vehicle upgrades.
  • Manage plate transfers, clear HPI checks, and create vehicle packs.
  • Day to day Sales Administration 
  • Perform general office duties to support the sales team.
  • Maintain accurate customer data and ensure compliance with FCA regulations (training provided).
Key Requirements:

  • Organised with excellent phone communication skills.
  • Confident working in a fast-paced, team-oriented environment.
  • Ability to manage multiple computer applications and databases (training provided).
  • Motor trade experience desirable but not essential; telesales/call centre experience welcome.
  • Enthusiastic, proactive, and eager to meet targets.
Details:

  • Full-time, Monday - Friday, 9am - 6pm with a 1-hour lunch break.
  • £32,000 annual salary.
  • Based in Croydon, Surrey.
Ready to join a thriving award winning Car Dealership? Apply today to become part of our client’s success story!

At Perfect Placement, we specialise in Automotive Careers. For this Sales Administrator / Customer Retention role or other Motor Trade Jobs in Croydon, contact Alex Perrin today. We have a wide range of automotive opportunities across the UK—get in touch to explore more!
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