- Starting salary up to £27,500 per annum plus bonuses providing an on-target-earnings around £32,000 per annum
- 8:30am-5:00pm Monday to Thursday and 8:30am-4:00pm Friday.
Reporting to the Service Manager, you will work alongside two other Vehicle Service Advisors and a workshop team and shall be responsible for providing a proactive service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging, where necessary, a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers into the Service Department, extensively liaise with the workshop to monitor and chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.
The successful Service Advisor will be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Strong organisational skills, along with IT literacy (any experience with Kerridge/ADP preferable), would be of high priority. Due to the nature of this position, recent or current experience as a Vehicle Service Advisor, or a similar automotive aftersales customer service role within the industry would be essential, plus a UK driving licence with minimal points, would be essential.
What's in it for you? For your hard work as a Service Advisor, our client is offering:
- Starting salary up to £27,500 per annum.
- Access to a monthly performance-based bonus of £200-300 per month and a CSI quarterly bonus of circa £400 per quarter.
- Overtime paid at time and a half rate.
- 24 days annual leave plus the 8 bank holidays.
- Access to full manufacturer-accredited training.
- Company pension scheme as well as various company benefits.
- Fantastic career prospects with a reputable car dealer group that has been operating in South Wales for over 90 years.
- Working hours are 8:30am-5:00pm Monday to Thursday and 8:30am-4:00pm Friday.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.