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Aftersales Manager Job in Blackpool

Lancashire
Blackpool
Service Department, Car Dealership
£60000 per annum
144515
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We are currently seeking a highly motivated and experienced Aftersales Manager to join our client's busy dealership in Blackpool. This is a fantastic opportunity for a skilled automotive professional to lead a dedicated team within a reputable multi-franchise dealership. The successful candidate will play a key role in delivering exceptional aftersales service, driving profitability, and maintaining high standards of customer satisfaction.

Benefits of the Aftersales Manager position:
  • Competitive OTE up to £60,000 including bonuses and performance incentives
  • Holidays that increase with length of service
  • Company benefits package including life assurance, permanent health insurance, pension scheme, and employee assistance programmes
  • Opportunity to participate in the company vehicle lease scheme
  • Ongoing career development within a family-owned group
Duties of the Aftersales Manager:
  • Oversee and manage the aftersales departments including service, parts, and technician teams
  • Lead, motivate, and develop staff to achieve departmental goals
  • Monitor and improve departmental performance and profitability
  • Control costs in accordance with dealership budgets and targets
  • Ensure high levels of customer satisfaction and handle any customer concerns professionally
  • Achieve and maintain manufacturer standards and dealership targets
  • Ensure all processes, procedures, and health and safety requirements are strictly followed
  • Maintain a safe working environment for staff
Requirements needed for the Aftersales Manager role:
  • Proven experience as an automotive Aftersales Manager within a franchised dealership
  • Ideally experienced with main dealer franchises
  • Knowledge of RTC systems is advantageous
  • Hands-on management style with a focus on team development
  • Excellent communication and organisational skills
  • Ability to work efficiently under pressure in a fast-paced environment
  • Professional attitude with impeccable manners
  • Minimum of 2 years’ experience in aftersales management
If you are looking to take the next step in your automotive management career and meet the criteria above, we encourage you to contact Paul Martin to find out more about this exciting Aftersales Manager position.

Our team of Automotive Recruitment Consultants all share a passion for connecting talented motor trade professionals with outstanding career opportunities. If you are eager to advance your career and want to hear more about Motor Trade Jobs in your local area, please get in touch today.
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