Contact
01603 701 077 Upload CV
Search for an exact word or phrase
"search query"
Use quotes to search for an exact word or set of words.
Search for either word
query OR query
If you want to search for jobs that may have just one of several words, include OR (capitalized) between the words. Without the OR, your results would typically show only jobs that match both terms.
Exclude a word
NOT query
Add a NOT before a word to exclude all results that include that word. 
Include a "fill in the blank"
query * query
Use an asterisk (*) within a query as a placeholder for any unknown or "wildcard" terms.

Service Advisor Job in Guildford

Surrey
Guildford
Service Department, Car Dealership
£32000 per annum
146166
Apply
Customer Service Advisor - Car Dealership

Are you looking to kick-start a rewarding career within the luxury automotive industry? We are currently recruiting on behalf of a highly regarded car dealership in Guildford for a dedicated Customer Service Advisor. This is an excellent opportunity for individuals passionate about delivering exceptional customer experiences, whether you have direct automotive experience or come from a retail or customer-facing background.

Benefits of working as a Customer Service Advisor:
  • Competitive basic salary range of £28,000 - £32,000 
  • Structured 12-month training programme leading to a Level 2 Customer Service qualification
  • Friendly, supportive team environment with a passion for career development
  • Progression opportunities within a reputable car dealership
  • Flexible holiday allowance including birthday off and the option to buy or sell holiday days
  • Employee discounts on cars and motorbikes through staff purchase scheme
  • Access to health care plans and additional staff benefits
Key duties of the Customer Service Advisor role:
  • Handling approximately 80 customer contacts daily via inbound and outbound channels, ensuring each enquiry receives attentive and professional service
  • Converting enquiries into confirmed bookings and appointments to facilitate smooth customer journeys
  • Promoting value-added products and aftersales services to maximise sales and dealership profitability
  • Building and maintaining strong customer relationships through excellent service and attention to detail
  • Following up on enquiries, maintaining accurate records, and generating repeat and referral business
  • Identifying opportunities for upselling products, promotions, or services to enhance customer satisfaction
  • Supporting the wider team with enthusiasm and a proactive approach in a dynamic environment
Candidate profile for the Customer Service Advisor role:
  • Experience in customer service, sales, or telesales environments (automotive experience is not essential)
  • Friendly, clear, and confident communicator over phone and email
  • Customer-focused mindset with a genuine commitment to delivering quality service
  • Well-organised, with the ability to handle multiple priorities in a fast-paced setting
  • Proactive, adaptable, and target-driven – always eager to find new opportunities
  • A true team player who thrives in a positive, collaborative environment
If you are eager to develop your career in luxury automotive sales as a Customer Service Advisor, we want to hear from you. This is a fantastic opportunity to join a reputable dealership that values and invests in its team. Contact Darwin Manship today to find out more about this exciting position.

At Perfect Placement team of Automotive Recruitment Consultants share a passion for connecting jobseekers with the best opportunities in the motor trade. If you're looking to advance your career and want to explore more Motor Trade jobs in your local area, please get in touch with us today.
Apply
Create Job Alert