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Senior Service Advisor Job in Henley On Thames

Oxfordshire
Henley On Thames
Service Department, Car Dealership
£40000 - £45000 per annum
146418
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Senior Service Advisor Vacancy - Henley-On-Thames!
  • Up To £45,000 OTE
  • Monday To Friday Working Hours (8am - 530pm)
  • NO Weekends
  • Main Dealership Environment - Prestige Cars! 
  • Stable, Proven Track Record Within Automotive Aftersales Required 
  • Technical Background Advantageous
We are currently seeking a highly skilled and experienced Senior Service Advisor to join a reputable dealership based in Henley-on-Thames, Oxfordshire. This is an excellent opportunity for a professional with a solid technical background and strong customer service skills to progress their career within the motor trade.

They will possess a proven track record in service advising, preferably with a prestige or franchise dealership experience, and be confident in managing customer relations and workshop operations.

Our Client is offering the successful Senior Service Advisor:
  • Up to £45,000 OTE
  • Monday to Friday working hours 8am - 5.30pm
  • NO Weekends
  • Profit sharing scheme with a percentage of the service department’s revenue from day one
  • Opportunities for career progression within a well-established dealership
  • Friendly and supportive team environment
Duties of the Senior Service Advisor:
  • Delivering exceptional customer service as a Senior Service Advisor
  • Managing customer bookings and vehicle repairs efficiently
  • Using the Titan system (similar to Kerridge) to complete detailed job records
  • Advising customers on vehicle repairs and service options
  • Promoting additional services to maximise workshop profitability
  • Working closely with technicians and the workshop team to ensure smooth operations
  • Maintaining high standards of customer satisfaction and retention
  • Carrying out stock checks and helping with administrative duties when required
  • Supporting the team in a busy, small business environment
Requirements needed as the Senior Service Advisor:
  • Proven experience as a Senior Service Advisor, ideally within the prestige or franchise sector
  • Strong technical background, ideally with technician or technical experience
  • Excellent customer service and communication skills
  • Stable employment history with at least four years in similar roles
  • Familiarity with Titan or Kerridge systems
  • Professional attitude and ability to work effectively within a team
  • Organised, reliable, and adaptable to varied working hours including Saturdays and occasional early finishes
  • Steady employment history and a proactive approach to career development
If you are interested in this exciting opportunity to become a Senior Service Advisor and believe you meet the criteria, we would love to hear from you.

Contact Dee Hogger, Automotive Recruitment Specialist at Perfect Placement covering Henley-on-Thames, Oxfordshire, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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