Are you an experienced and customer-focused Service Advisor looking to advance your career within a prestigious automotive environment? We are currently seeking a skilled Service Advisor to join our client's dynamic service team in Bolton. This full-time, permanent position offers a rewarding opportunity for professionals passionate about delivering exceptional customer service and working with high-quality vehicles.
As a Service Advisor, you will be the vital link between customers and the workshop, ensuring a smooth and efficient service experience. Your welcoming approach and organisational skills will help drive customer satisfaction and support the success of the service department.
What's On Offer?
- Up to 27 days holiday plus bank holidays
- Employee assistance programmes and wellbeing courses
- Medicash Healthcare plan
- Pension scheme and life assurance cover
- Employee reward and recognition schemes
- Annual staff and children’s Christmas parties
- Staff discounts on products and services
- Generous £1,000 referral reward
- Comprehensive training leading to Manufacturer accreditation
- Opportunity to earn an OTE of up to £40,000 including bonuses
- Act as the first point of contact for customers, providing exceptional service from arrival to vehicle handover
- Build strong customer relationships by understanding their needs and offering accurate estimates
- Maintain precise records of service appointments, repairs, and customer interactions
- Identify opportunities for upselling additional services and products to enhance the customer experience
- Liaise closely with the workshop and other departments to ensure timely and high-quality service delivery
- Keep customers informed on vehicle progress and manage any concerns effectively
- Proven experience as a Service Advisor or in a similar automotive position is highly desirable
- Excellent communication and customer service skills
- Full UK driving licence with a clean driving record
- Genuine passion for the motor trade and a professional work ethic
- Strong organisational skills and attention to detail
- Ability to work efficiently in a fast-paced environment and collaborate with colleagues
- Problem-solving skills to address customer concerns and resolve issues swiftly
Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Bolton and Greater Manchester today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.