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Aftersales Advisor Job in Dorchester

Dorset
Dorchester
Car Dealership, Service Department
£26000 - £30000 per annum
147744
Are you an experienced Aftersales Advisor looking to take your career to the next level? Our client, a reputable dealership in Dorchester, Dorset, is currently seeking a skilled Aftersales Advisor to join their dynamic team. This is an excellent opportunity for a confident, organised professional who thrives in a fast-paced dealership environment and wants to contribute to a high-performing aftersales department.
Benefits

Starting salary of circa £26,000.00 per annum possibly more depending on experience with uncapped personal commission
Departmental profit bonus scheme
30 days annual leave including bank holidays
Manufacturer-specific training and ongoing development opportunities
Company pension scheme
Staff discounts on servicing, repairs and vehicle purchases
Supportive team environment within a growth-focused motor group

Duties

Deliver exceptional customer service face-to-face and over the phone
Manage service and repair bookings professionally and efficiently
Maintain accurate customer and vehicle records within the Dealer Management System
Liaise with technicians and workshop control to ensure smooth daily operations
Keep customers updated on vehicle progress and additional work requirements
Promote additional aftersales products and services when appropriate
Drive customer retention, service sales and departmental performance
Complete all administration, invoicing and warranty documentation accurately

Candidate spec

Previous experience in an automotive aftersales or service advisor role is highly desirable
Strong communication and relationship-building skills
Professional, confident and customer-focused approach
Ability to work effectively under pressure in a busy dealership environment
Organised with strong attention to detail
Positive attitude and team-player mentality
Commercial awareness with the ability to identify sales opportunities
Full UK Driving Licence is essential

If you are passionate about customer service and want to be part of a supportive and ambitious motor group, this opportunity could be perfect for you.
Contact Consultant Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Dorchester and Dorset, today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.