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Service Advisor Job in Farnham

Hampshire
Farnham
Car Dealership, Service Department
£32000 - £36000 per annum
147869
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Are you an experienced and motivated Service Advisor seeking a rewarding opportunity in Farnham, Surrey? A reputable automotive dealership is looking to expand its team with a skilled Service Advisor. This role offers excellent earning potential, career development prospects, and a supportive working environment. It’s an ideal chance to utilise your customer service expertise within a busy dealership that values its staff.

Benefits

• Competitive basic salary DOE within the range of £26,000 to £32,000
• Potential to earn an OTE of approximately £36,000 including bonuses
• Negotiable bonus structure based on performance
• Fixed monthly bonus of £200 and additional bonuses of £30 per service plan sold
• Monthly bonus averaging around £400 dependent on customer volume
• Five-day working week with Saturdays off, standard hours 8:00 am to 5:30 pm
• 21 days holiday plus bank holidays
• Engaging workload, handling 15 to 20 customers daily

Duties

• Book and manage vehicle servicing appointments for customers
• Understand customer needs and communicate repair estimates effectively
• Upsell additional services and products to maximise workshop efficiency
• Liaise between customers and the workshop team to ensure smooth service delivery
• Handle warranty invoicing submissions and approvals accurately
• Keep detailed records of customer interactions and service histories
• Provide excellent customer service to foster loyalty and satisfaction

Candidate requirements

• Previous experience in a Service Advisor role or similar within the automotive sector
• Strong communication and interpersonal skills
• Organised with meticulous attention to detail
• Able to manage a high-flow customer environment of 15 to 20 per day
• Knowledge of automotive servicing and workshop operations
• Full UK driving licence

If this Service Advisor opportunity matches your skills and ambitions, consider taking the next step in your automotive career today.

Contact Darwin Manship a dedicated Automotive Recruitment Specialist at Perfect Placement covering Farnham and Surrey today to discover more about this exciting role.

Our team of Automotive Recruitment Consultants all share a passion for connecting talented professionals with the best roles in the industry. If you're looking to progress your career and learn about more Motor Trade Jobs in your area, please get in touch with us today.
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