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Aftersales Advisor Job in Twyford

Berkshire
Twyford
Service Department, Car Dealership, Aftersales
£32000 - £35000 per annum
148422
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We are currently seeking a dedicated Aftersales Advisor to join our reputable dealership in Twyford, Reading. This is a fantastic opportunity for an experienced motor trade professional to become part of a successful, family-owned business with ambitious growth plans. The Aftersales Advisor will play a key role in delivering outstanding customer service while maximising workshop efficiency.

Benefits:
  • Competitive basic salary of up to £32,000 per annum with an OTE of approximately £35,000
  • Company pension scheme
  • 20 days holiday plus bank holidays
  • Opportunities for professional development and career progression
  • Stable and established family-owned business
Duties:
  • Act as the primary point of contact for customers requiring vehicle servicing, maintenance and repair work
  • Build strong relationships through professional customer service and effective communication
  • Prepare accurate job cards and schedule workshop bookings to optimise technician productivity
  • Keep customers informed throughout the repair process with regular updates
  • Promote manufacturer service plans, maintenance packages, and additional repair opportunities
  • Obtain customer authorisation for any extra work prior to commencing repairs
  • Produce detailed estimates, raise invoices and explain work upon vehicle collection
  • Maintain accurate customer and vehicle records in accordance with company standards
  • Handle administrative tasks including payments, customer records and warranty administration with precision
Individual spec:
  • Previous experience as a Service Advisor or Warranty Administrator in the motor trade
  • Full UK driving licence
  • Excellent communication and customer service skills
  • Proven ability to hit sales and customer satisfaction targets
  • Strong organisational and administrative skills
  • Ability to work efficiently in a busy workshop environment
If you are a motivated Aftersales Advisor looking for a new challenge within a well-established dealership, we would like to hear from you. Discover more about this exciting opportunity by contacting the designated recruitment specialist.

Contact Dee Hogger, Automotive Recruitment Specialist at Perfect Placement covering Hurst and Burkshire today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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