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Aftersales Advisor Job in Blackpool

Lancashire
Blackpool
Parts Department, Service Department, Car Dealership
£29500 per annum
148962
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Discover an exciting opportunity to join a reputable dealership in Blackpool as an Aftersales Advisor. This is a fantastic role for experienced motor trade professionals looking to develop their career in a dynamic and customer-focused environment.

Benefits:
  • Competitive basic salary of £29,500 per annum
  • Bonus scheme with significant earning potential
  • Full training and ongoing development opportunities
  • Career advancement within a growing dealer group
  • Company pension scheme
  • Employee discount programmes
  • Life insurance and health and wellbeing programmes
  • Company events and a supportive team environment
  • Cycle to Work scheme and referral programme
Duties:
  • Act as the first point of contact for service and parts customers, providing outstanding customer service
  • Manage customer bookings, enquiries, and service-related paperwork efficiently
  • Maintain regular communication with customers regarding vehicle servicing and repairs
  • Process payments and follow-up actions to ensure customer satisfaction
  • Assist retail and trade customers with parts requirements and stock enquiries
  • Liaise closely with technicians and service advisors to ensure parts availability for workshop jobs
  • Receive, check, and accurately record parts into stock, maintaining stock levels and inventory records
  • Keep pricing structures and stock records up to date
  • Ensure the department is well-presented and maintained to high standards
  • Deliver exceptional service at every stage of the customer journey
Requirements:
  • Previous experience as a Service Advisor or Parts Advisor within the motor industry
  • Strong communication and interpersonal skills
  • Excellent organisational skills with attention to detail
  • Ability to work effectively in a fast-paced environment
  • Positive attitude and a commitment to delivering excellent customer experiences
If you are passionate about delivering high-quality customer service in a busy dealership environment and want to progress your career, we would love to hear from you.

Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Blackpool and Lancashire, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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