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Aftersales Manager Job in Corby

Northamptonshire
Corby
Service Department, Car Dealership
£45000 - £55000 per annum
149222
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Aftersales Manager Vacancy - Corby Main Dealer
  • Basic Salary: £40,000 - £45,000 + Bonus
  • OTE: £50,000 - £55,000
  • Working Hours: Monday to Friday, 8:30am - 5:30pm
  • No Weekends 
  • Company Car 
  • Main Dealer benefits IE future courses, manufacturer training/development. 
An exciting opportunity has arisen for an experienced Aftersales Manager to join a well-established, family-run main dealer in Corby.

This is a key management position with responsibility across Service, Parts and Warranty, leading the Aftersales operation and ensuring the department delivers strong commercial performance alongside an excellent customer experience.

You'll be joining an established business with a strong reputation, a loyal customer base and a genuine focus on developing its people.

Key Responsibilities:
  • Take full responsibility for the day-to-day performance of the Aftersales department
  • Lead, motivate and develop the Service, Parts and Warranty teams
  • Set and manage departmental KPIs, targets and objectives
  • Drive workshop utilisation, productivity, efficiency and profitability
  • Maximise labour sales, parts sales and overall Aftersales revenue
  • Monitor department performance and identify areas for improvement
  • Maintain consistently high standards of customer satisfaction and retention
  • Manage customer concerns and ensure issues are resolved professionally
  • Oversee warranty processes, ensuring claims are accurate and submitted within required timescales
Requirements:
  • Proven experience managing or supervising an Aftersales/Service operation within a main dealer environment
  • Strong knowledge of Service, Parts and Warranty processes
  • A proven track record of achieving departmental KPIs and financial targets
  • Excellent leadership and people-management skills
  • The ability to coach, motivate and hold a team accountable for performance
  • Strong commercial awareness and an understanding of departmental profitability
  • Excellent customer service and relationship-management skills
  • Confidence dealing with customer complaints and resolving issues effectively
We are also happy to consider experienced Assistant Service Managers and Senior Service Advisors who can demonstrate the leadership, commercial awareness and technical understanding required to step into a full Aftersales Manager position.

Benefits:
  • £50,000 – £55,000 OTE
  • No weekend working
  • Company Car 
  • Manufacturer training and development
  • Future courses and career development opportunities
  • Excellent long-term progression prospects
  • Supportive, family-run working environment
  • The opportunity to join an established and respected main dealer
If you're an experienced Aftersales professional looking for a role where you can take ownership of a department, develop a team and make a genuine impact on business performance, we'd like to hear from you.

Contact Tom Thacker, Automotive Recruitment Specialist at Perfect Placement covering Corby and Northamptonshire today to discover more about this fantastic opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
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