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Service Supervisor Job in Brentwood

Essex
Brentwood
Service Department, Independent Garage
£40000 - £45000 per annum
149593
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Are you an experienced motor trade professional looking for a new opportunity to lead and inspire? We are currently recruiting for a Senior Service Advisor / Supervisor to join a reputable dealership in Brentwood, Essex. This role offers you the chance to oversee service department operations, motivate a dedicated team, and deliver exceptional customer service. If you are ready to take the next step in your automotive career, we want to hear from you.

Benefits:
  • Competitive basic salary of £36,000 to £40,000 per annum
  • OTE up to £46,000 including bonuses and performance incentives
  • Monday to Friday working hours, 8am to 6pm, with no weekends
  • Opportunities for professional development and career growth within a well-established dealership
Duties:
  • Lead and motivate the service team to achieve high performance standards
  • Oversee daily operations, including scheduling, workflow, and compliance with company policies
  • Identify upselling opportunities to maximise revenue and enhance customer satisfaction
  • Build and maintain strong relationships with customers by addressing inquiries and resolving issues promptly
  • Ensure accurate processing of payments and reconcile daily financial reports
  • Develop training programmes to improve team skills and product knowledge 
  • Monitor service quality metrics, gather customer feedback, and implement continuous improvements
Requirements:
  • Proven experience in a supervisory or managerial role within the automotive industry
  • Strong mechanical knowledge and understanding of technical aspects
  • Excellent customer service skills with the ability to handle challenging situations professionally
  • Experience in upselling and increasing revenue streams
  • Ability to manage financial transactions accurately and efficiently
  • Exceptional communication skills and a proactive approach to team leadership
Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Brentwood and Essex, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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