- Basic: up to c. £45,000 depending on experience
- Monday to Friday role
- NO WEEKENDS
- Work for a business that has expanded its product range
- Escape the world of the larger PLC companies and set up with a growing business with a great local reputation
For this Service Manager role you will be:
- Guide, mentor, and develop a high-performing service team to deliver outstanding customer service while achieving set goals.
- Effectively manage resources to maximise workshop efficiency and ensure timely completion of tasks.
- Supervise booking schedules to maintain proper workshop allocation and ensure efficient time management.
- Drive revenue growth by promoting additional services and products to customers.
- Analyse financial goals and performance metrics, identifying areas for improvement and addressing any concerns.
- Respond to customer complaints swiftly and professionally, ensuring fair resolutions and taking corrective actions to prevent future issues.
- Promote a team culture that values high performance, accountability, and excellence.
- Demonstrated success in a Service Manager role within the automotive sector, or experience as a Workshop Controller / Senior Technician.
- A customer-focused mindset with the capability to foster a culture of ongoing improvement.
- Comprehensive understanding of industry standards and core service processes in the automotive field.
- Outstanding leadership abilities, capable of inspiring and motivating teams to achieve goals.
- Excellent communication skills, both spoken and written.
- A keen eye for detail and a strong dedication to maintaining top-notch service quality.
- Possession of a valid driving license with no major infractions.
- Basic up to circa £45,000
- Monday to Friday role only
- NO WEEKENDS
- On-site parking
- Work for a business that has expanded its product range
- Escape the world of the larger PLC companies and set up with a growing business with a great local reputation
Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.