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Service Advisor Job in Crawley

West Sussex
Crawley
Service Department, Car Dealership
£30000 - £40000 per annum
150634
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Service Advisor Required in Crawley for Car Dealership 
Pay: £30k Basic + £40k OTE 
Hours: 8am - 6pm Monday - Friday with Saturdays on a rota basis 

We are recruiting an experienced Service Advisor to join our busy franchised car dealership in Crawley, West Sussex. This is an excellent opportunity for a customer-focused Service Advisor to build a rewarding career within a professional aftersales team representing well-established automotive brands.

Benefits

  • Basic salary of £30,000, with an achievable OTE of £40,000
  • Attractive bonus scheme linked to customer satisfaction and service plan upselling
  • 25 days’ holiday plus bank holidays
  • Monday to Friday working hours, 8:00am to 6:00pm
  • Saturday mornings on a rota basis
  • Opportunity to work within a well-established franchised dealership
  • Strong earning potential through excellent customer service and additional product sales
Duties

  • Working as a Service Advisor, you will welcome customers into the dealership and provide a professional, friendly point of contact throughout their vehicle’s service or repair
  • Booking vehicles into the workshop and accurately recording customer requirements
  • Liaising with technicians to obtain updates and provide customers with clear progress reports
  • Preparing accurate estimates and explaining recommended work in a professional manner
  • Arranging customer collections and deliveries while ensuring a smooth overall experience
  • Maintaining regular communication with customers from initial booking through to vehicle handover
  • Identifying suitable service plans and additional products where appropriate
  • Supporting the dealership in achieving excellent customer satisfaction results
Requirements

  • Proven experience as a Service Advisor within a motor trade, dealership or automotive aftersales environment
  • Previous experience in a customer-facing automotive role is essential
  • The successful Service Advisor will be confident discussing vehicle servicing, repairs and associated costs with customers
  • Strong communication and organisational skills
  • A professional, positive and customer-focused approach
  • The ability to manage a busy workload while maintaining excellent attention to detail
  • Experience using dealership management systems would be advantageous
  • A full UK driving licence is preferred
If you are an experienced Service Advisor looking for a rewarding opportunity in Crawley with strong earning potential, we would be pleased to hear from you. Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Crawley and West Sussex, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

 
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