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Service Advisor Job in North Bristol

Bristol
North Bristol
Service Department, Car Dealership
£30000 - £42000 per annum
150522
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Our client, a franchise-approved car dealership situated in the North Bristol region, is currently looking to recruit a Service Advisor to join their busy Service Department. 
  • Salary: Up to £30,000 per annum plus a bonus scheme/overtime, providing an OTE of £42,000 per annum and an additional bonus to be earned with the sale of service plans. 
  • Hours: Monday to Friday 8:00am-6:00pm with a one-hour lunch break and ad hoc Saturday mornings depending on the client's business needs
  • Benefits: Fantastic long-term career development prospects with a family-run motor retail group and an AM Award Dealer Group of the Year winner.
Reporting to the Aftersales Manager and working alongside a team of Service Advisors and a workshop team, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first-class service, and also achieve the company's objectives and targets. You will greet customers in the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed. 

Due to the nature of this role, the successful individual would need to have two years of prior or present experience working as a Service Advisor or similar within the motor industry. You must be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Any experience working with Warranty would be highly desirable, however, non-essential. Overall, you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Kerridge/Keyloop DMS system would be highly advantageous but is non-essential). Liaising with manufacturers to authorise warranty repairs and general knowledge of automotive warranty procedures would also be advantageous, but is non-essential. 

What's in it for you? For your hard work as a Service Advisor, our client is offering...
  • Starting salary up to £30,000 per annum pending experience.
  • Access to a performance-related bonus scheme and overtime, providing an additional £12,000+ per annum to your salary, and an additional bonus on the sale of service plans.
  • 31 days annual holiday allowance (including the bank holidays) with your holiday allowance increasing over the length of service.
  • Full in-house training/development provided.
  • Contributory workplace pension scheme.
  • Benefits platform with employee support programme.
  • Discounted rates of vehicle parts and servicing.
  • Fantastic long-term career development prospects with a family-run motor retail group and an AM Award Dealer Group of the Year winner.
  • Working hours from Monday to Friday, 8:00am-6:00pm with a 1-hour lunch break, with ad hoc Saturday mornings, 8:00am-1:00pm as and when required. 
Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and South West England, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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