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Vehicle Damage Assessor Job in Plymouth

Devon
Plymouth
Vehicle Damage Assessor, Accident Repair Centre
£40000 - £45000 per annum
150773
An exciting opportunity is available for a skilled Vehicle Damage Assessor to join a busy accident repair operation in Plymouth, Devon. Working closely with the General Manager, this Vehicle Damage Assessor position offers a competitive salary of £40,000, an OTE of £45,000 and the opportunity to earn additional team bonuses.

Benefits:
  • Competitive salary of £40,000, plus OTE of £45,000
  • Team and site bonus opportunities
  • 30 days’ holiday, including public holidays, with additional days awarded for length of service
  • Pension contributions
  • Recommend a friend technician bonus incentive
  • Long service awards
  • Colleague recognition scheme
  • Health cash plan to help with medical costs
  • Rewards platform offering high street discounts
  • Cycle to work scheme
  • Monday to Friday working hours, 8.00am to 5.00pm, with a 30-minute lunch break
Duties:
  • Prepare accurate manual and computerised vehicle damage estimates in line with insurer and customer requirements
  • Ensure estimates reflect repair feasibility, technical and safety standards, quality expectations and business profitability
  • Maintain accurate records of all estimates and identify work requiring authorisation before repairs commence
  • Liaise with insurers and customers to obtain authorisation and follow up unauthorised estimates
  • Order parts according to the estimate, checking specifications, quantities and delivery times
  • Verify whether parts are genuine, non-genuine or reconditioned and used, ensuring correct labelling and traceability
  • Return incorrect or unnecessary parts in line with company procedures
  • Communicate estimate details clearly to bodyshop personnel
  • Coordinate with the workshop on vehicles considered a total loss, in agreement with the insurer
  • Support the workshop team by helping to reduce errors, delays and rework
  • Follow all relevant health and safety, audit and record-keeping procedures
  • Provide guidance and, where appropriate, supervision to VDA Apprentices
  • Complete any other reasonable duties within your capabilities as directed by a senior manager
Requirements:
  • Previous experience as a Vehicle Damage Assessor within a bodyshop or accident repair environment
  • Qualified Vehicle Damage Assessor status, with IMI Accreditation preferred
  • Knowledge of insurer requirements, estimating systems and repair planning
  • Familiarity with Audatex and Autoflow preferred
  • Strong attention to detail and accuracy when preparing estimates and managing parts
  • Experience with parts verification, labelling and traceability procedures
  • Good communication skills, with the ability to liaise effectively with bodyshop staff, insurers and customers
  • Familiarity with total loss procedures and insurer negotiations
  • Good organisational and record-keeping skills
  • Understanding of health, safety and workshop compliance procedures
  • Ability to work independently and as part of a team
  • Experience supporting, supervising or mentoring VDA Apprentices would be advantageous
Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Plymouth and Devon, today to discover more about this fantastic opportunity.

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